Privacy Policy

Effective Date: June 28, 2026

Your privacy is important to us. This Privacy Policy explains how MDR Skin Studio collects, uses, shares, and protects personal information when you visit our website, purchase products, book an appointment, contact us, sign up for communications, or otherwise interact with our business.

By using our website or providing personal information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Billing and shipping address
Appointment or booking information
Consultation details or skincare concerns you choose to share
Product order history
Account information, if you create an account
Messages, inquiries, or form submissions sent through our website

When you make a purchase, payment information is processed securely through our e-commerce platform and payment processors. MDR Skin Studio does not store full credit card information on our website.

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Pages viewed
Referring website
Date and time of visit
Interactions with our website
Cookie and analytics data

How We Use Your Information

We use personal information to operate our business and provide services to you, including to:

Process and fulfill product orders
Schedule, confirm, and manage appointments
Provide consultations and skincare recommendations
Respond to inquiries and customer service requests
Send order confirmations, appointment reminders, and service-related communications
Personalize your experience with MDR Skin Studio
Improve our website, services, products, and customer experience
Send promotional emails, product updates, or marketing communications where permitted
Prevent fraud, protect our website, and maintain business security
Comply with legal, regulatory, and business obligations

Appointments and Consultations

If you book an appointment or consultation, we may collect information related to your skin concerns, treatment goals, appointment history, and product recommendations. This information is used to help provide personalized skincare services and support your treatment plan.

Please do not submit sensitive medical information through our website unless specifically requested through a secure and appropriate channel.

Online Store and Payments

When you purchase products through our website, we collect information necessary to process your order, including your name, contact information, billing address, shipping address, and order details.

Payment transactions are processed by third-party payment providers. These providers may collect and process payment information according to their own privacy and security practices.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the site function properly, remember preferences, analyze website traffic, improve performance, and support marketing or advertising efforts.

You may be able to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

Email and SMS Communications

If you sign up for email or SMS communications, we may use your contact information to send updates, promotions, appointment reminders, product recommendations, or other business-related messages.

You may unsubscribe from marketing emails by clicking the unsubscribe link in our emails. If you receive SMS messages from us, you may opt out by following the instructions provided in the text message, such as replying “STOP,” where applicable.

Even if you opt out of marketing communications, we may still send transactional or service-related messages, such as order confirmations, appointment reminders, or customer service responses.

How We Share Information

We may share personal information with trusted third-party service providers who help us operate our business, including:

Website hosting providers
E-commerce platforms
Payment processors
Shipping and fulfillment providers
Booking and scheduling platforms
Email and SMS marketing providers
Analytics and advertising providers
Customer service or business operations tools

These third parties are only provided with information necessary to perform services on our behalf.

We may also disclose personal information if required by law, legal process, regulation, court order, or to protect the rights, safety, and property of MDR Skin Studio, our customers, or others.

We do not sell personal information in the ordinary sense of the word. However, certain privacy laws may define some advertising, analytics, or tracking activities as a “sale” or “sharing” of personal information. Where required by applicable law, you may have the right to opt out of these activities.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect personal information from unauthorized access, disclosure, loss, misuse, alteration, or destruction.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of personal information.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business purposes.

Your Choices and Rights

You may contact us to request access to, correction of, or deletion of certain personal information we maintain about you, subject to applicable legal and business recordkeeping requirements.

You may also opt out of marketing communications at any time by following the unsubscribe or opt-out instructions provided in those communications.

Depending on your location, you may have additional privacy rights under applicable law.

Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third parties. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take appropriate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time at our sole discretion. Any changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

MDR Skin Studio
108 SW 9th St, Suite 15 & 17
Miami, FL 33130
Phone: 305-848-3801
Email: mdrskin@mdrskinstudio.com